The ProfileTailor™ Workflow is a series of concise, step-by-step solutions documenting the end-to-end authorization and security related workflow processes within the enterprise.The Workflow solutions tracks documents, provides email notifications for each manager throughout the flow and renders the workflow processes quick and easy to monitor. 

Top-tier management can now have a birds-eye view of all authorization and security related processes in real time. Managers are granted the capability to see where the workflow is stuck; halting the process and the ability to move it forward.  With ProfileTailor™ Workflow, this can now be done in a matter of seconds compared to hours or days.

BENEFITS

• Authorizations and security related processes become streamlined and standardized
• No requests are left unattended; no part of the process falls between the cracks, the software verfies that this cannot happen
• Any authorizartion request submitted is automatically tracked in real-time
• Perfect for compliance and auditing processes; provides a comprehensive report about the process that led to a specific authorization being granted and the details of each step of the request
• Organizes and tightens controls of the workflow process
• External to the SAP system, requires no changes in SAP

KEY FEATURES

• 360° views of real-time workflow processes of activity
• Saves enterprises potentially hundreds of hours of manpower vastly reducing wasted resources
• Provides managers with capabilities to control bottlenecking in the workflow process
• Saving history changes for every user and role within the workflow

EXAMPLES

• Emergency access by an IT consultant to the production system
• Unlock Me (the most common task requested from Help Desk/ Service Desk) - performed by users that lost their password or are locked out due to incorrect passwords or repeated failed login attempts
• Grant dialog access to a sensitive (batch) username in production systems