When it comes to having a successful SAP licensing audit, remember the acronym “ECC”:Continue reading
Indirect Access is a hot topic these days in the SAP licensing world. Our customers come to us regularly with the same six basic questions, and we figured you must have them too. So we decided to set the record straight when it comes to licensing of indirect access in SAP systems.
When you ask the average SAP customer or novice license consultant how many SAP license types they know of, they will probably answer “Professional,” “Limited Professional,” “Employee” and maybe even “ESS” (Employee Self Service). But these aren’t the only answers. And if you think they are, you might be severely limiting your leverage with SAP and your negotiating power.
In recent years there have been many major developments in the field of usage inspection and customers are starting to analyze the true needs of their software investments. Despite this, having performed numerous SAP Licensing assessments, we’re still finding these 6 befuddling occurrences reappearing again and again:
The Gate Keeper for SAP Licensing
Who’s in charge of SAP licensing in your organization? Is it you? A dedicated Licensing Manager (aka Software Asset Manager, aka SAM)? Maybe it’s the IT manager or the CIO? Someone is doing this job, because each year, many vendors including SAP, conduct software licensing audits and someone is providing the reports. It's not an easy task, things fall through the cracks, and even the most minor mistake or oversight can be embarrassing, or ahem… illegal. We’ll explain how you can avoid an unpleasant situation and ensure software compliance.
Believe it or not, SAP wants you to be its customer. Moreover, SAP wants you to be a satisfied customer so that your company will purchase other SAP management solutions in the future. If you have always assumed that negotiating SAP contracts is impossible (as impossible as negotiating contracts with a bank, utility provider, cell phone operator), then assume again.
When you go to a tailor to purchase a suit, do you prefer a suit that fits you 100%, in size and taste? Or would you rather get a semi-fitted suit, which is not quite your size (baggy…) and only close to the color you wanted? I’m pretty sure the unanimous answer is a 100% tailored suit – nothing less. In off-the-shelf software however, I recommend the opposite: tailor the software as little as possible.
I, for one, feel confident when implementing new software on a client’s server or on our secured cloud; nonetheless I can’t necessarily say the same about the customer... Sometimes I feel that customers are a bit nervous when I’m around, especially when I ask questions about their SAP authorizations or SAP licensing contracts.
“Dormant” SAP users
Some licensing-optimization tools for SAP, including ProfileTailor LicenseAuditor claim that they can identify “dormant user accounts”. Some customers don’t understand what this means and say – we identify dormant user accounts by ourselves – just look at table ‘USR02’ and see the “last logon date” – what more do I get from Xpandion?